Polaris Zinal

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Welcome to the Polaris apartement 2

These terms and conditions outline the rules and regulations for the use of Polaris app 2.

Polaris app 2 is located at: Route du tremblan 2, 3961 Zinal; Switzerland.

Pricing

  • Babies who use the babycot are free, please mention them in the comments.
  • Endcleaning (150 CHF + VAT) included in the price.
  • Linen and towels (mandatory) are included at the price of 20 CHF/person. 
  • Tourist tax included in the price
  • A caution of 1000 CHF will be charged on check-in and reimbursed at checkout.
  • The rental price includes charges (water, electricity and heating). 
  • In case of no show (NO SHOW), the customer will lose 100% of the prepaid amount of the rental.
  • Check-in is from 4:00 p.m. on the day of arrival. Check-out is before 10:00 am on the day of departure. 
  • The accommodation must be left clean at the end of the stay. 
  • The tenant agrees to report any damage to the agency no later than 24 hours after arrival. The tenant is responsible for all damage caused, theft, infringements, non-compliance with the rules during his/her stay. 
  • The tenant agrees to respect the regulations of the building. It is forbidden to make noise after 10 p.m. Smoking is prohibited in the accommodation and common areas unless otherwise indicated. Tenants who do not respect the rules will have to leave the premises. An early departure gives the right to no discount or partial refund of the rental. 
  • In the event of force majeure: natural disasters, climatic upheavals or for any other nuisance due to works, private or public events, no request will give the right to compensation.

Cancellation policy

  • Free cancellation is possible until 31 days before arrival.
  • 31 days before arrival until 15 days before arrival: 50% cancellation fee.
  • From 15 days before arrival: 100% cancellation fee.

Payments

  • Payment by wire transfer or Stripe (credit card or Apple Pay) in CHF.
  • Contact us for wire transfers in EUR
  • 50% of the total rental price must be paid within 5 days to confirm the reservation.
  • The remaining balance has to be paid 4 weeks before arrival.

Thank you